Support
Help for SyncGuard merchants and reviewers.
For installation, pairing, billing, sync plans, rollback, or Shopify App Store review questions, contact the SyncGuard support team.
Contact
Email: shop_sync@theappsgalore.com
Production app: https://sh-storesync.theappsgalore.com/app/install
Webhook endpoint: https://sh-storesync.theappsgalore.com/app/webhooks/shopify
Pairing stores
Generate a pairing code from Stores, install SyncGuard on the other store from Shopify, then enter the code on that store's Stores page.
Preview and approval
Create a sync profile, preview the plan, review field diffs, then approve only the changes you want to apply.
Rollback
Open a completed plan and use Undo this sync to restore saved snapshot values or flag conflicts for review.